How much battery does the app use?
How do I refresh my journeys?
How much data does the app use?
What if I make a business trip outside of working hours?
Why is my journey's end location showing up incorrectly?
What happens if I have no signal?
When does the app track my location?
Why is my trip not showing up in my New list?
- If you've set up Working Hours in Settings, and have performed the journey outside these times, the trip will be auto-classified as Personal.
- Likewise, if this is a regular journey you've set up to be marked as Personal or Business, the app will automatically classify the trip and remove it from your New list.
- If your journey has not been auto-classified, then it may simply need more time to appear. Journeys should appear within 30 minutes of being completed.
- Finally, check that tracking is enabled (check the switch in Settings). If it is tracking, and the journey still isn't appearing, then please raise a ticket to notify us.