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- If you've set up Working Hours in Settings, and have performed the journey outside these times, the trip will be auto-classified as Personal.
- Likewise, if this is a regular journey you've set up to be marked as Personal or Business, the app will automatically classify the trip and remove it from your New list.
- If your journey has not been auto-classified, then it may simply need more time to appear. Journeys should appear within 30 minutes of being completed.
- Finally, check that tracking is enabled (check the switch in Settings). If it is tracking, and the journey still isn't appearing, then please raise a ticket to notify us.