Ensuring you can track your location accurately
To auto-track your journeys, first ensure that your device’s location service is enabled. This allows the app to access your GPS location.
On Android, go to Settings > Location, and ensure that the toggle is ‘On’.
On iPhone this is located in Settings > LOGIT-IN and ensure Location is set to ‘Always’.
The last thing to check is that location tracking has been enabled in the app (you can change this in the app’s Settings page).
On an iPhone 6 or later, you will need to ensure that the app has permission to use your 'Motion and Fitness' data. This can also be set in your phone settings as shown below.
After doing this once, you shouldn’t have to worry about it again (unless you manually disable it at some point in the future).
Go for a drive
Now that the app is tracking, take it for a test drive. After you’ve completed your journey, wait 15 minutes. Then check the app to see the journey displayed in the ‘new’ list.
If your end location appears to be in the wrong place, it could be that the app needs more time to process the data that’s been sent.
Swiping to classify your journey
To classify your journey in the ‘new’ list, swipe left to mark it as business, or right to set it as personal. Any trips marked as personal will be ignored when the app calculates your potential expenses claim.